Essential Best Practices for Seamless, Integrated Service in the Contact Center
By A Mystery Man Writer
Description
This guide from ICMI details all the essential best practices for seamless, integrated service in the contact center.
![Essential Best Practices for Seamless, Integrated Service in the Contact Center](https://blog.brightpattern.com/hs-fs/hubfs/Screen%20Shot%202019-02-14%20at%202.24.10%20PM.png?width=400&name=Screen%20Shot%202019-02-14%20at%202.24.10%20PM.png)
Why Mobile? 90% of Text Messages are Read Within 90 Seconds
Best Practices in Chat Customer Care
![Essential Best Practices for Seamless, Integrated Service in the Contact Center](https://www.icmi.com/~/media/Images/Resources/ToolKit/2018q3-TK-BrightPattern-Channels-hero.jpeg)
Essential Best Practices for Seamless, Integrated Service in the
![Essential Best Practices for Seamless, Integrated Service in the Contact Center](https://www.brightpattern.com/wp-content/uploads/2020/03/contact-us.jpg.webp)
Why Mobile? 90% of Text Messages are Read Within 90 Seconds
Call Center and Contact Center Resources
Call Center and Contact Center Resources
Best Practices in Chat Customer Care
Call Center and Contact Center Resources
Best Practices in Social Media Customer Care
Best Practices in Social Media Customer Care
![Essential Best Practices for Seamless, Integrated Service in the Contact Center](https://www.icmi.com/~/media/Images/Resources/ToolKit/2018q4_Toolkit_NICE_CXMaturity.jpeg)
Call Center and Contact Center Resources
from
per adult (price varies by group size)